Schedule systems lead to longer waits for Black patients

"...Academic studies have shown that black patients may be less likely to be able to make it to appointments than white patients because of socioeconomic obstacles deeply rooted in historical racial discrimination...If not properly addressed, propagating these biases under the mantle of AI has the potential to exaggerate the health disparities faced by minority populations already bearing the highest disease burden...Therefore, any appointment schedule that results in black patients being given inferior scheduling slots because they deserve that slot would in essence be penalizing those patients for the discrimination and socioeconomic conditions that they have historically suffered" (Healthcare IT News, 27 August 21)

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